Shipping policy
Shipping Policy
Last updated: [Date]
Thank you for shopping with [Your Store Name]. Below are the terms and conditions that constitute our Shipping Policy.
1. Shipping Locations
We currently ship orders across India.
At the moment, we do not offer international shipping.
2. Order Processing Time
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All orders are processed within [1–3] business days (excluding Sundays and public holidays).
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Orders placed after [cut-off time, e.g., 5 PM IST] will be processed the next business day.
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You will receive an order confirmation email/SMS once your order is placed and a tracking update once it is shipped.
3. Shipping Charges
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Standard Shipping: ₹[amount]
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Free Shipping: Available on orders above ₹[amount]
Shipping charges (if applicable) are calculated and displayed at checkout.
4. Estimated Delivery Time
Delivery timelines may vary depending on your location:
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Metro Cities: 3–5 business days
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Non-Metro / Remote Areas: 5–9 business days
Please note that delivery times are estimates and may be affected by factors beyond our control such as courier delays, weather conditions, strikes, or regional restrictions.
5. Shipping Partners
We work with trusted courier partners such as [Delhivery / Bluedart / DTDC / India Post / Others] to ensure safe and timely delivery of your orders.
6. Order Tracking
Once your order is shipped, tracking details will be shared via email/SMS/WhatsApp.
You can track your order using the provided tracking link.
7. Delays & Exceptions
While we strive to deliver on time, there may be delays due to:
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Natural calamities
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Government restrictions
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Courier service disruptions
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Incorrect or incomplete address details
We appreciate your patience in such cases.
8. Incorrect Address or Failed Delivery
If a delivery fails due to an incorrect address or repeated failed delivery attempts:
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Re-shipping charges may apply, or
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The order may be cancelled after deduction of shipping costs.
Please ensure your address and contact details are accurate at checkout.
9. Damaged or Lost Shipments
If your order arrives damaged or appears to be lost in transit, please contact us within [24–48 hours] of delivery at [support email / phone number] with relevant photos or details.